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ENNOOS / FAQ

Capire inizia con una domanda.

Cosa fa Ennoos, come protegge le tue informazioni e cosa puoi aspettarti.

La guida dettagliata è disponibile in spagnolo e inglese. Le prime risposte in italiano sono qui sotto.

94 risposte

What is Ennoos?

Ennoos gives people and companies a brain of their own: context they keep, can verify, and share with permission. AI works with that memory instead of starting over in every conversation. Individuals start with personal context; businesses start with knowledge, decisions, and digital employees.

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What changed from Datta to Ennoos?

Ennoos is the new public brand of Datta. Some account and booking links, and the legal documents, retain the Datta name during the transition. Follow the links on this website to reach the relevant service.

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What problem does it solve?

Information is scattered across documents, conversations, and tools. The reasons behind decisions disappear, old versions keep circulating, and each AI sees only part of the picture. Ennoos preserves context with provenance and permissions so it can be consulted and used again.

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Is this another chatbot?

Chat is one way to interact with Ennoos. The value is context that persists across conversations and models, with provenance, validity, and permissions. A model can change; your memory should not depend on it.

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How is it different from file storage?

Storage preserves a document. Ennoos also aims to preserve its meaning, the decision it contains, why it is still valid, and who can use it. The file remains a source; keeping it alone does not preserve a company’s judgment.

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Is it a payment wallet or password manager?

No. Ennoos’s vault organizes context, identity, and documents under permissions. It is not presented as a bank account, payment wallet, or replacement for your password manager.

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Is it for people or businesses?

Both, with different experiences. An individual keeps personal context and connects it to AI. A company preserves shared knowledge and governs what people and agents can consult or do. An employee’s personal account remains their own.

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How does it help me day to day?

It lets AI work with your priorities, decisions, and documents, with permission, without making you explain your situation again. Examples include preparing for a conversation, finding a previous decision, or organizing what matters for a goal. Its usefulness depends on the context you have added.

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Do I need to organize my whole life first?

No. Start with something useful: a priority, a decision, or a document you want to consult later. Ennoos is designed to help structure that context through conversation, without requiring you to build a database before getting value.

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Does a new chat lose what we learned?

Context saved to Ennoos belongs to your vault, not to an isolated conversation. An authorized assistant can consult it later. This does not mean Ennoos automatically imports the entire history of every AI service.

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Must my bank or university already use Ennoos?

You do not need to wait for your whole network to integrate before building context. You can contribute your own information. A personal statement, a fact extracted from a document, and confirmation by an institution do not have the same verification level.

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Can you give concrete examples for individuals?

Prepare for a meeting using past decisions; ask what to focus on this week given your priorities; recover why you chose something; or connect another AI without rebuilding your context. These are use cases, not promises that Ennoos acts without review or knows information you never supplied.

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Can my employer see my personal vault?

A business account does not make its members’ personal vaults company property. Organizational knowledge and personal context have different boundaries. Sharing requires an applicable permission; team membership does not grant blanket access.

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What if I switch models or providers?

Your context stays in Ennoos. You can authorize another compatible assistant without making that provider the owner of your memory. Specific reading and writing capabilities depend on the connection; not every model is promised to work identically.

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Can AI change my data?

Only within the capabilities and permissions you grant. The published journey includes proposing a decision or new fact, your confirmation, and a record of the change. Permission to read a category is not unlimited permission to write or execute actions.

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Does Ennoos eliminate AI hallucinations?

It cannot guarantee that a model will never be wrong. Ennoos provides context with provenance, validity, and boundaries, and helps identify missing or conflicting information. Important decisions still require review; a convincing answer is not a substitute for evidence.

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Does Ennoos automatically read all my chats?

Do not assume that it does. Context depends on what you add and which connections you authorize. Ennoos does not promise universal access to private histories from ChatGPT, Claude, or other services.

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Is my data used to train models?

The published policy states that vault data is not used to train models, either by Ennoos or its providers. When connecting an external tool, also review its terms and the scope you grant; revoking access does not undo information that has already been legitimately released.

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What does a living company mean?

It preserves and uses what it learns: perceives changes, digests information, remembers, recognizes what it does not know, protects context, acts within limits, anticipates, and inherits judgment. It does not mean consciousness or automatically delegating every operation to AI.

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What common business problems does it address?

Knowledge leaves with an employee; teams use different versions of a decision; work is repeated because context is missing; and deadlines or risks are noticed too late. Ennoos connects sources, owners, and validity so teams can work with shared judgment.

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How do people and digital employees share a brain?

A person contributes a decision and its source. Ennoos connects it to company memory. A digital employee receives the context its role permits and prepares the next step. The company defines boundaries and required confirmations; each contribution should preserve its origin.

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What is a digital employee?

An agent that does work within a role, uses authorized context, and leaves a record. It is more than a renamed chatbot. Tasks, tools, boundaries, and availability are agreed for the business scope; an unlimited workforce ready for every task is not promised.

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What does The Librarian do?

It is the first digital employee presented by Ennoos: it looks after company knowledge. It detects information without provenance or needing review, requests source confirmation, and helps maintain useful memory. It should not resolve contradictions by inventing a truth.

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Does every employee see the same information?

No. Each person and agent receives context according to its role and permissions. Sharing a company brain does not mean indiscriminately sharing every document, personal detail, or confidential decision.

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Must I replace my existing systems?

The goal is to use company knowledge and connect it under rules, not to promise that any system can be replaced without work. The demo reviews sources, processes, and integrations and defines what can be included in a first stage.

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Does it integrate with my CRM, ERP, email, or documents?

It depends on the system and scope. Describe the tool and what you need to consult or execute. Ennoos does not publish a universal integration guarantee here; the team confirms availability, permissions, and required work during the assessment.

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Must I upload all company files?

Not as a first step. Begin with a relevant process or set of decisions and their sources. The assessment identifies knowledge worth adding, what is current, and who can confirm it. File volume is not the same as memory quality.

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How long does implementation take?

There is no single published timeline. It depends on sources, data quality, permissions, integrations, and agreed scope. The demo lasts thirty minutes; that does not mean a full implementation takes thirty minutes.

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What does perceiving mean?

It receives signals from everyday work, such as documents, changes, and decisions, through enabled sources. It does not mean listening to every conversation or automatically monitoring every employee. Inputs need provenance and permissions.

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What does digesting information mean?

It moves beyond keeping files to understanding what they contribute: facts, decisions, owners, and relationships. If sources conflict, the difference needs resolution and evidence; storing both and treating both as current is not enough.

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What does remembering mean?

It can recover a decision with its context, provenance, and version, even after it is no longer current. That distinguishes what was known then from what applies today. Memory depends on information actually added.

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What happens when it does not know?

It should identify missing information and request the right source or confirmation rather than fill the gap with an assumption. An acknowledged incomplete answer is more useful than invented certainty.

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What is the protective barrier?

It explains the brain’s input and output boundaries: which context belongs, who can use it, and what requires authorization. The website animation is a visual metaphor; actual protection is explained through permissions, encryption, and records on the Security page.

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Does acting only mean sending email?

No. It can include preparing proposals, reports, tasks, follow-ups, or work through connected tools. These are examples: each action needs an available capability, context, and authorization. This website chat only provides information; it does not execute those operations.

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How does it anticipate a problem?

It connects dates, commitments, and context to flag a deadline or risk before it arrives. For example, detecting a pending renewal and preparing a follow-up. This is not predicting the future: it requires current information and an enabled scope.

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What remains when an employee leaves?

The judgment that person contributed as organizational knowledge: decisions, reasons, and authorized sources. A replacement can consult that memory according to their role. The departing employee’s personal life or entire personal vault is not automatically transferred.

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What are the five Living Company levels?

EV-0: registered. EV-1: knows itself. EV-2: thinks. EV-3: operates with digital employees, permissions, and records. EV-4: anticipates within defined limits. These are maturity levels; showing them does not mean a company reaches the final level by creating an account.

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What is an evidence receipt?

A record of an operation and its verifiable context: what happened, who or what requested it, which permission enabled it, and when. Chained records help detect alterations. The animated website example is illustrative and should not be presented as a real transaction.

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Can each operation be verified?

Ennoos presents traceability of reads and writes as a core product feature. Records let you review operations and permissions. That does not automatically make every contributed fact true or replace an independent audit.

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Is an uploaded document already verified?

Not necessarily. A personal statement, information extracted from a document, and confirmation by an authorized source have different levels of support. Ennoos should preserve provenance and verification level rather than treat them as equivalent.

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What if two documents conflict?

The conflict needs context: dates, source, owner, and which decision is current. Ennoos aims to make that difference visible and request confirmation when judgment is missing. It should not choose a version solely because it was uploaded last.

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Who owns the data?

Your data remains yours. Ennoos holds and processes it to provide the service under its terms. Granting access does not transfer ownership. Other people’s data still has an owner; you cannot treat it as yours without a basis for doing so.

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Does Ennoos sell my data or show ads?

The published terms state that Ennoos does not sell data, run ads, or create hidden profiles. Its offer is based on plans and business services, with free context features according to the current pricing page.

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How does a permission work?

It defines what a connection may consult or do, its scope, and its duration. Nothing is shared by default, and you can revoke it. The Security page identifies single-turn consent for sensitive data as a feature in development.

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Does revoking access erase everything someone already saw?

Revocation cuts off future access within Ennoos’s controlled scope. It does not erase a screenshot, a previous export, or records a third party must legally retain. The applicable terms and policies explain the effects and limits.

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How is information protected?

The Security page describes encryption in transit and at rest, key custody separate from data, permissions, and access records. This should not be confused with an external certification or an additional cryptographic scheme that is not documented.

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Which country hosts my data?

Current public information places Ennoos-operated infrastructure in the United States. The platform is designed to be portable; that is not a guarantee of residency in any country from day one. Ask the team about specific business requirements.

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Is Ennoos independently audited or SOC 2 certified?

The Security page states that no independent audit has been published yet. Ennoos has not published a SOC 2, ISO, or other certification. Check the current status and discuss specific requirements with the team.

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Can I export my information?

Data export is part of the product and the published free offer. The goal is to let you leave without locking up your context. Check the available feature for the actual export format and scope; no specific format is promised without confirmation.

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Can I delete my account?

Yes, account closure and deletion are provided for within the product. The retention policy explains the cycle, backups, and applicable exceptions. This chat cannot identify you or execute deletion on your behalf; use your account or the designated rights channel.

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Can a minor use Ennoos?

The public terms state that the service is for people aged 18 and over. No child account or parental-consent mode has been published.

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Can Ennoos staff freely read my information?

Staff access is governed by controls, permissions, and the Privacy policy. If you need a contractual zero-access guarantee, discuss it with the team and check that it appears in the service documentation.

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What does identity verification prove?

It supports that you are who you claim to be, according to the check performed. It does not guarantee creditworthiness, honesty, or absence of fraud. It is not a promise that someone is safe for every relationship or transaction.

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Do trust points rate my value as a person?

No. Verification concerns evidence supporting identity and data, not a person’s worth or a guarantee of behavior. No public scoring formula or specific result is promised.

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How is an identity document verified?

Ennoos describes verification against the document, including chips in compatible passports and modern identity documents. Compatibility depends on the document and available flow. The biometric policy explains the applicable processing; do not upload an identity image to this chat.

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Do I own my contacts’ data?

No. The terms recognize that it belongs to the people concerned. Synchronization and the network have reciprocity and owner-control rules. Having a number in an address book does not grant unlimited permission to publish, enrich, or use it with AI.

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Can I talk to a person?

Yes. Use Contact to send the team a question; for a business sales conversation, use Book a demo. This assistant works from public sources. If it cannot answer, it will say so instead of inventing an answer or promising a support response time.

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Can this chat see my account or vault?

No. It is an assistant for public information about Ennoos. It does not consult your vault, billing, personal requests, or other companies’ accounts. Do not send passwords, keys, identity documents, or confidential information.

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Can you book, register me, or delete data in this chat?

No. I can explain the process and link to the calendar, form, or rights channel. I do not execute bookings, payments, registrations, exports, or deletions. Confirmation must come from the system performing the operation.

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Which languages can I use?

You can ask in Spanish, English, French, Portuguese, German, or Italian. The assistant answers in your language using the same sources. Current legal documents are published in Spanish and English; a translated explanation does not create a new contractual version.

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What if I cannot connect my AI?

Check that you have an invitation and a compatible client, then review connection permissions. If the issue persists, tell the team the tool name and describe the error without keys or private documents. Not every external plan is guaranteed to support the same flow.

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What if the calendar does not load?

Use the link on Book a demo to open the calendar in its own tab. If that also fails, send a question through Contact. Do not assume an appointment exists if the calendar did not show a confirmation.

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What if the assistant gives an incorrect answer?

Ask for the source and compare it with the current page. You can report the question and issue through Contact without private information. The assistant should acknowledge when it lacks a confirmed answer; fluency does not guarantee accuracy.

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How do I report a possible security issue?

Use the channel indicated on the Security or Contact page. Describe the issue without publishing credentials, other people’s data, or information enabling abuse. This chat cannot confirm that an incident has been investigated or resolved.

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Does Ennoos replace a doctor, lawyer, or financial adviser?

No. Organizing context may help you prepare for a consultation, but it does not make this chat or AI the professional responsible for your case. For a specific medical, legal, or financial decision, consult a professional and do not share sensitive data here.

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Cosa include Lite gratuitamente?

Lite non prevede una quota fissa. Include il contesto personale e la connessione a servizi compatibili tramite MCP. L’IA esterna viene fatturata secondo le condizioni del fornitore; la guida ai diritti spiega quali dati comprende l’esportazione disponibile.

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Come viene fatturata l’IA integrata con Lite?

Lite non prevede una quota fissa. L’uso dell’IA integrata Ennoos viene detratto dal saldo prepagato quando è disponibile per l’account; l’uso tramite MCP viene fatturato dal fornitore esterno.

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Devo pagare ChatGPT o un’altra IA?

Non serve un abbonamento IA esterno per conservare il tuo contesto. Se colleghi un’IA tramite MCP, il suo fornitore definisce abbonamento e fatturazione. Quando abilitata, l’IA integrata di Ennoos usa un saldo prepagato separato.

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Perché pagare Pro o Max se collego la mia IA?

MCP collega la tua IA esterna al contesto autorizzato; l’inferenza esterna resta soggetta alle condizioni del fornitore. Pro è pensato per mantenere obiettivi, fonti, risultati e prossimi passi tra le sessioni. Max aggiunge monitoraggio autorizzato e routine quando abilitate; non significa autonomia illimitata.

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Quanto costano Pro e Max? Posso abbonarmi?

In USD, Pro costa 25 $ al mese e Max 50 $ al mese. Con fatturazione annuale vengono addebitati 240 $ e 480 $ in anticipo, equivalenti a 20 $ e 40 $ al mese. Consulta il passaggio successivo e le condizioni attuali del piano scelto; selezionarlo non conferma un acquisto.

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Come funzionano il prezzo annuale e il credito Pro/Max?

Il prezzo annuale viene addebitato in anticipo: 240 USD per Pro e 480 USD per Max, equivalenti a 20 e 40 USD al mese. La tabella comparativa mostra il credito mensile: 10 USD per Pro e 20 USD per Max con fatturazione annuale.

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Cosa succede quando termina il saldo?

Quando il saldo arriva a zero, l’inferenza integrata si interrompe. Il tuo contesto resta soggetto alle condizioni del tuo account. Le ricariche personali non sono attivate come offerta generale.

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Posso esportare tutto ciò che salvo?

L’esportazione disponibile copre i dati elencati nel risultato; non dimostra che includa tutto il Vault. Consulta la guida ai diritti per ambito e canale applicabile.

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Quali informazioni riceve la mia IA esterna tramite MCP?

Dipende dai permessi concessi e dalle capacità del client. Verifica l’ambito prima di collegarti e consulta anche le condizioni del fornitore esterno.

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Ennoos addestra modelli con il mio Vault?

La politica di ammissione dei modelli dipende dal canale, dal fornitore, dalla data e dalla conservazione applicabili. Nei processi sensibili l’addestramento è escluso salvo consenso circoscritto. Un’IA esterna ha condizioni proprie; verifica il canale prima di collegarla.

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Quali fonti e connettori funzionano oggi?

La disponibilità dipende dalla fonte, dai permessi e dall’ambito dell’account. Conferma l’elenco compatibile per il tuo caso prima di concordare un pilota.

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Quanto lavoro serve per organizzare le informazioni?

Inizia da una fonte o un processo rilevante. La preparazione viene definita in base alle fonti prima del pilota; non è pubblicata una tempistica standard.

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Cosa distingue Think da ChatGPT?

Think è pensato per mantenere una diagnosi rispetto a un obiettivo: raccoglie fonti e copertura, evidenzia risultati, possibili contraddizioni e lacune, e conserva prove e modifiche da rivedere. Non promette conclusioni quando mancano informazioni; l’ambito di ogni funzione è confermato nell’offerta.

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Quali risultati giustificano il passaggio a Operate?

Definisci una metrica di risultato per il pilota e valutala prima di ampliare. Ennoos non pubblica una garanzia generale sul ritorno dell’investimento.

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Cosa significa approvazione umana nei processi?

Una persona esamina o approva i passaggi definiti prima della pubblicazione o dell’esecuzione. L’ambito dell’approvazione si concorda per ogni processo.

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Quali limiti include ogni piano?

La tabella comparativa mostra limiti e unità. Con fatturazione mensile, il saldo IA incluso è di 0 $ per Vault, 25 $ per Think, 50 $ per Operate e 100 $ per Live. Con fatturazione annuale, consulta il credito mensile mostrato dal calcolatore per il piano scelto. Modelli e servizi esterni possono avere condizioni o costi separati.

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Quanto costano archiviazione, processi e verifica?

Il calcolatore offre stime per unità. Conferma valuta, imposte, tariffa contrattuale e ambito prima di sottoscrivere; un rapporto esterno non è DV-B.

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Richiedere l’accesso anticipato a Think attiva un abbonamento o un addebito?

No. Richiedere l’accesso anticipato non conferma un abbonamento né un addebito. Per abbonarsi, prima vengono mostrate le condizioni e poi si conferma l’iscrizione.

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Cosa è disponibile oggi, in pilota o previsto?

La disponibilità dipende dalla funzionalità, dalla regione e dall’account. Prima di avviare un pilota confermeremo le funzionalità incluse, i relativi requisiti e i criteri di successo.

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Quanto dura un pilota e cosa devo condividere?

Non è pubblicata una durata standard. La demo non richiede materiali; durata, fonti e attività del pilota si concordano prima di condividere informazioni.

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Quali sicurezza e residenza dei dati sono offerte?

Luogo e infrastruttura dipendono dal servizio concordato. Conferma regione, operatori e obblighi nella proposta e nel contratto applicabili.

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Quali assistenza, SLA e tempi di risposta sono inclusi?

Assistenza, SLA e tempi di risposta sono definiti per ciascun servizio contrattualizzato. Non è pubblicato un SLA generale per tutti i piani.

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Quali contratto e DPA si applicano?

Esamina l’accordo, il DPA e l’ordine applicabili prima di iniziare. Una demo non accetta condizioni né impegna alcuna parte.

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EV-0–EV-4 corrispondono a Vault, Think, Operate e Live?

EV descrive la maturità; Vault, Think, Operate e Live sono piani. Non esiste un’equivalenza diretta tra livelli di maturità e abbonamenti.

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Cosa accade in caso di cancellazione ed esportazione dei dati?

Cancellazione ed esportazione dipendono dall’ordine accettato. L’ambito dell’export deve indicare le esclusioni; Vault personali e dati di terzi non si intendono inclusi.

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DV-B equivale a un rapporto di verifica esterno?

No. DV-B identifica l’azienda e la verifica segue un processo proprio. Un rapporto di terzi è un servizio distinto.

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L’assistente pubblico può prenotare, addebitare o esportare?

L’assistente può spiegare e fornire un collegamento. Solo il sistema di destinazione conferma prenotazione, pagamento, esportazione o eliminazione.

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Revocare l’accesso elimina le copie già ottenute?

La revoca impedisce gli accessi futuri entro l’ambito del permesso. Non elimina una copia che il destinatario abbia già ottenuto separatamente.

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